Återbetalningspolicy

REFUND & RETURN POLICY

At [BRAND_NAME], customer satisfaction is our top priority. Because our garments are printed custom-on-demand, please read our policies regarding returns, exchanges, and defective products below.

1. 14-DAY RIGHT OF WITHDRAWAL (EU & EEA CUSTOMERS)
In accordance with EU and EEA distance-selling regulations, customers residing in Sweden, Denmark, Norway, or any EU/EEA member state have the right to cancel and return their order within 14 days of physical receipt without specifying a reason.

- Eligibility: Items must be unworn, unwashed, in their original condition, and with all original tags/packaging intact.
- Process: To initiate a return, email us at [SUPPORT_EMAIL] within 14 days of receiving your order. We will provide return instructions and the return facility address.
- Return Shipping Costs: In accordance with local consumer law, the buyer is responsible for paying the direct cost of return shipping.
- Refunds: Upon receipt and inspection of the returned item, a full refund for the product price will be issued to your original payment method within 5 to 10 business days.

2. DAMAGED, DEFECTIVE, OR MISPRINTED ITEMS
If your order arrives misprinted, physically damaged, or with manufacturing defects, we take full responsibility.

- Guarantee: We offer a 100% Free Replacement or Full Refund for any defective or damaged product.
- What to do: Email [SUPPORT_EMAIL] within 30 days of receiving your item. Include your order number, a brief description of the issue, and clear photos showing the defect or damage.
- You do NOT need to mail damaged items back to us once photographic evidence is verified.

3. SIZING EXCHANGES
Because every garment is printed specifically for you when ordered, we strongly encourage reviewing our size guides on each product page prior to purchasing. If you selected the wrong size, please contact [SUPPORT_EMAIL] and our support team will assist you with an exchange solution.

4. CANCELLATIONS
Order cancellations or modifications can only be processed before your item enters production (typically within 2 to 4 hours of placing the order). Once an item has entered the printing stage, the order cannot be canceled, but you may utilize your 14-day right of withdrawal upon receiving the item.